On the Internet there are many scammers who
practice "phishing": These people use different methods, for example,
they create fake emails and websites that resemble those of a legitimate
company to get information from people in an illegal way.
Residents of Second Life can also be
targeted for phishing attempts. These attempts may include, in the virtual
world, instant messaging and e-mails that try to appear as if they were sent
from Linden Lab and also messages in group chat, providing a link and / or
requesting personal information and credentials of account users.
Many innocent people can be deceived and
become victims to provide personal information such as passwords, credit card
information, etc. People who access and provide information to these forms and
fake websites can quickly become identity theft victims. These victims may have
their information deleted in the virtual world and the account blocked or
closed by Linden Lab.
With a few simple precautions, however, it
is possible to protect yourself from phishing attempts.
- Keep your antivirus software up-to-date and virus scan
regularly;
- Your password should contain letters and symbols to hinder access to phishers;
- To make your account safe, change your password frequently. If you suspect you have clicked on a phishing link, change your password immediately;
- Never click a link in an email that you are unsure about, especially if it is
asking for personal or account information. If you suspect is suspicious email,
forward it to phishing@secondlife.com and delete it.
- Suspicious e-mails that ask for personal information are fake emails. Those will ask for your personally identifiable information such as your login name, password, and real name, among others. Be aware that any email that asks for personal information, or includes a form to fill in the email, it is very likely to be a fake email;
- Never trust an email
just because it says it is secondlife.com or lindenlab.com. The Linden Lab
E-mails do not include attachments. Attachments can be malicious files that
cannot be captured by virus detection programs. Finally, please note that
Linden Lab never asks for your password Second Life, the details of the credit
card or other personal information by e-mail;
- If you receive any email from Linden Lab and have any doubts about whether this email is real, close all Web browser windows. Visit http://secondlife.com, and perform the action that was requested, starting this window new web browser.
Even after taking all these precautions, you
still feel that your account has been compromised, contact Second Life Billing
through the Support Portal immediately or call the number provided on the same
Portal.
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